LEGAL
Privacy Policy
What we collect, why, who sees it and how to ask us to change or delete it.
1. Who we are
seoeden ("we", "us") is an SEO agency at 304 Horseshoe Curve Dr, Lansdale, PA 19446, USA. This policy explains how we handle personal information collected on seoeden.com. Contact us at support@seoeden.com or (505) 600-3980.
2. What we collect
We collect only what we need.
| Where | What we collect |
|---|---|
| Free audit form | Website address, goal, monthly budget band (optional), name, email, phone (optional), company (optional), message (optional) |
| Contact form | Name, email, phone (optional), topic, message |
| Cart and checkout | Name, email, phone (optional), company (optional), website address, billing address, preferred start date, kickoff call preference, order contents |
| Technical data | Pages you visit and how you got here, browser and device type, and approximate location from your IP address, collected by analytics only if you consent |
| Server logs | IP address, date and time, pages requested, kept by our hosting provider for security and troubleshooting |
We don't collect card details. The checkout on this site is a demonstration: card fields are used only in your browser, are not sent to us or anyone else, and are cleared when you submit. We do not currently take card payments through this site.
3. How we use it
- To reply to your enquiry and send your audit.
- To process and deliver your order, and to send order confirmations and invoices.
- To understand how the site is used and improve it, only if you accept analytics cookies.
- To keep the site secure and prevent spam.
- To meet legal, tax and accounting obligations.
We do not send marketing emails unless you ask us to.
4. Legal bases
Where privacy law asks for a legal basis, we rely on: your request (to answer enquiries and fulfil orders), our legitimate interest (security and running the site), legal obligation (records) and your consent (analytics cookies).
5. Cookies and analytics
We use Google Analytics 4 only after you accept analytics cookies. You can change your choice at any time using in the footer. Details are in our Cookie Policy.
7. How long we keep it
- Enquiries and audit requests: up to 24 months after our last contact.
- Order and invoice records: as long as needed for tax and accounting, usually up to seven years.
- Analytics data: up to 14 months in Google Analytics.
- Server logs: up to 90 days.
8. Your rights
Depending on where you live (including California and other states with privacy laws), you may have the right to:
- Know what personal information we hold about you and receive a copy.
- Correct information that is wrong.
- Delete your information, subject to records we must keep.
- Opt out of the sale or sharing of personal information. We don't sell or share it, so there is nothing to opt out of.
- Withdraw consent for analytics at any time.
- Not be treated differently for using these rights.
To make a request, email support@seoeden.com. We may ask you to confirm your identity. We reply within 45 days.
9. Children
This site is for businesses. It isn't directed to children under 13, and we don't knowingly collect their information.
10. Security
We use HTTPS, restrict access to the information we hold and keep only what we need. No system is perfectly secure, so we can't promise absolute security.
11. Links to other sites
Our pages may link to other sites. We're not responsible for their privacy practices.
12. Changes
We may update this policy. The date at the top shows the latest version. Material changes will be flagged on this page.
13. Contact
Privacy questions or requests: support@seoeden.com, (505) 600-3980, seoeden, 304 Horseshoe Curve Dr, Lansdale, PA 19446, USA.